Source: https://orderli.com/en/integrations/category/hotel-pms
Title: Hotel PMS integration for QR room service | Orderli
Description: Connect your hotel PMS to QR ordering: hotel guests charge room service and the hotel bar to the room, without reaching for a card. See how it works.

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[← All integrations](https://orderli.com/en/integrations)

# Hotel PMS and room service

Charge room service and the hotel bar to the room, without the guest reaching for a card.

- Hotel PMS and room service
  - Mews
  - Room service via unTill

## How it works

Hotel guests order like everyone else. The difference is in how they pay and where the order goes.

- Charge to the room Every room gets its own QR code, linked to the room in Mews. When the guest is checked in with a valid card, ‘Charge to room’ appears as a payment method.
- Room service through unTill Room service orders go to a dedicated table in unTill, with the room number and requested time on the ticket.
- Own menus, own hours Room service, the pool bar and the lobby each get their own menu with their own opening hours.

## Hotel PMS and room service: what is possible

If you use another PMS, we look at whether it can work the same way.

- [**Mews** QR codes per room; checked-in guests charge the order to their room. View the integration](https://orderli.com/en/integrations/mews)
- [**Room service via unTill** A room-service menu in Orderli; orders land on a fixed table in unTill. View the integration](https://orderli.com/en/integrations/untill)
- **Apaleo** (On request): Open API: orders on the room folio.
- **protel (Planet)** (On request): Room charges through protel’s open interface.
- **Cloudbeds** (On request): Public API: orders charged to the guest’s reservation.
- **Oracle OPERA Cloud** (On request): Room charges through Oracle Hospitality’s partner programme.

What an integration costs is on the pricing page. [See pricing](https://orderli.com/en/pricing)

## Frequently asked questions

What if the guest has already checked out?

Then ‘Charge to room’ does not appear and the guest pays online.

Does it work for guests who are not staying at the hotel?

Yes. They order and pay as in any restaurant, just without the option to charge a room.

Can it run through my POS instead?

With unTill, room service orders land on a dedicated table in your POS. You then post them to the room the way you are used to.

### Missing an integration? Ask for it.

Tell us which system you use and what should go across. We check whether it has an open interface and tell you honestly what is possible before you decide anything.

[Your own system? Use the Webhook API](https://orderli.com/en/integrations/webhook-api)

## Other kinds of integrations

[All integrations](https://orderli.com/en/integrations)